The mission of our Company is to contribute with its activities for the development, enhancement of quality and professionalism in the processes for providing supplementary services to the Insurance Companies and their clients.
The main activity is focused on registering and handling of motor insurance claims throughout the country, provisioning of Roadside Assistance Services 24 hours / 7 days a week /365 days a year as well as Insurance Brokerage, Marketing and Advertising for both: VIG companies and companies throughout the Bulgarian market.
Our Company Philosophy is to work with dedication and professionalism in the interest of our clients, meeting their requirements to the maximum extent. We implement the said philosophy by observing the following basic principles:
- High quality attendance to clients and good service are guiding principles in the work of our employees to whom we assign maximum personal responsibility.
- Professionalism means that we provide to clients the best possible solutions and objective expert appraisals and that we effectively satisfy client’s needs by the services provided by us.
- The effect of our activities is evaluated by satisfied clients who become long-term partners of the Insurance Companies that we service.
We have created a good working atmosphere, confidence and professionalism in our offices and we would like to assure our clients that we address their problems with exceptional responsibility. We have made that attitude our basic and only mission.